business side of making art Tag

Freelance Chronicles 8 – Five reasons why I still use business cards

Business cards by Robert Liu-Trujillo

Ok so I have been making business cards with my name, phone number, email, image, and services offered for about 15 years now. How old tech of me right? I get it, there are apps where you can just send someone your contact info, airdrop it, text it, or refer them to your IG I get it. But here are a few reasons why I still keep a business card for introductions. Note: I didn’t have a business card during the start of the pandemic because, well I was in the house :/

Hasan Minhaj via GIPHY

1. No phone:

You forgot your phone at home, it got broken, or you lost it. Damn. Sucks, you can tell the person you’re talking to your name or write it and your number or email on a napkin but a card might be handy. I’ve definitely had this happen before.


Brazilian singer Anitta 


2. Phone battery died: 

Have you ever missed a crucial opportunity to show someone your work, get their info, or exchange info but your phone battery died? Try keeping a business card as a back up 🙂 If you had a great conversation, they will want to talk to you again fam. People fake good work, and some put on a good show, but it’s harder to fake good vibes or energy. Or you can have them wait while you recharge your phone….

The one and only Prince 

3. Getting away from social media:

I’ve been on social media for almost 20 years and I have referred people to my (fill in the blank) but I’m getting kind of tired of it honestly. There are some great artists out there using it to the max but I don’t want it to become my life. And it started to feel like that a few years ago. These companies found ways to make us addicted and that is not healthy, for me. You?

Also, from experience, I know that these apps come and go. For a few years they’re hot, and then people are on to the next thing. And if you’re an artist with a smaller but dedicated following you have to build your audience again. So I still use it, but I keep my distance. If you want to step back a bit from social media I think that a curated website, blog, or page is a great place to refer folks to via biz card.

Tessa Thompson

4. Leave them impressed:

Ok, if designed properly with your information, a sample of your art on it, and a print quality that speaks to your esthetic your business card can leave the person holding wanting more. If I get a well made business card that communicates your taste by seeing it and/or touching it I’m going to remember you. It could be done with letterpress, with metal, or a bright color. The point is, leave the holder with a taste of how dope you are.

Tyler the Creator shot by Cam Hicks

5. Control the narrative:

On your card you can provide the basics like your number, email, etc. But, you can also provide them with coordinates to a location. Weird, right? You can put a QR code on it that when read sends them to a song. You could just have a link to a video. There are lots of ways you can control how the holder interacts with or gets to know you and your work. A well crafted and updated website featuring a portfolio of your work is still a tried and true way to do this. Just saying, show them your true self in your way…. 

Back of the business card (w/o my ph number 🙂

Dig this? Check out my post about how I got 1000 sales on Etsy as an illustrator/author who makes merch!

Who dis? What’s this? Hi, my name is Rob and I’m an artist/author from Northern California. Oakland to be specific. I have been working as a freelance artist for over 15 years. I’ve picked up a few tips on the way and “Freelance Chronicles” is one of the ways I share. Was this helpful? Please share and cop something from my shop. Adios. 

Podcast Interview: Sticker Giant!

 

Yo, this is a recent interview for Sticker Giant, a vendor who I work with frequently to produce some of my stickers like these:
Self care sticker sheet which has gotten a lot of love over the past year and a half!
Pause from a recent series!
“Blasian” from this sticker pack!!
In this interview we talk about why I do what I do and a little bit about the many stickers I make. If you like this interview you can peep this one I did from the Not Real Art Podcast w/ my sis Erin Yoshi

Freelance chronicles 7- 1000 Sales on Etsy

Me vending, photo by Imelda Jimenez-LaMar


Yo yo yo yo (Stretch Armstrong voice), I just crossed the 1000 sales mark on Etsy which I’m very proud of. I know sellers who have less than 100 sales and folks with upwards of 20k. But, I plan to make more. Here’s some tips and things I did to make it this far. If you’re new to selling on Etsy, Shopify, Big Cartel, We Buy Black, or any online commerce site these might be helpful. Got suggestions? Questions? Leave a comment! Shout out to my wife who gave me so much energy, ideas, and feedback on how to make my work pop! If you have ever purchased a book or a sticker from me, THANK YOU.

via GIPHY (Fresh prince of Bel Air)


1. Get Specific

I like when I see sellers on Etsy create a niche. It doesn’t mean you sell something that no one has ever seen or made before only. It means you and your products have focus. If shoppers can see your story not only from your bio and product descriptions, but your over all store; it will help. Why? You want to get to specific people who like what you like. Not every single person. There are going to be a lot of people who don’t rock w/you because its not their thing and that’s ok. Trust me, if you LOVE it there are others out there who will. And your passion, expertise, and knowledge is infectious! So nail it down, and pivot if necessary.

Reverie performing, photo via 

@justraw5


2. Flow/ Rhythm
 

I’ve found that if there’s a regularity to my posts about my merch (merchandise) people not only come to expect whats new from me, the awareness that I make products grows. When I wasn’t making very many sales it was because I posted a product once here and there. Once I sat down and made a schedule each year including multiple series of products I began to see much more traction. Create a rhythm of when you release products. Could be 4 times a year, or 12. Create a schedule and try to stick to it.

Doc OG Lowrider painter (RIP)

3. Customize 

One way to set yourself apart from the crowd in terms of sales is to make custom items. The challenge with these is that they are time consuming and require skill to make them. As a result they will cost more, but if folks get to know you and they think what you make is unique and special they will buy them because they mean something. So, how can you flip what you’re making now to have a flair, color, tone, or message that is custom (your style) or customized for the individual. This way, folks can’t get it anywhere else but from you.


via GIPHY (In the heights)


4. Build Community
 

A great way to gain more knowledge and eventually more sales is to build community. How do you do that? Join an Etsy team if you’re on the platform. Make friends with other sellers like you. Reach out to people and ask for help, offer help, etc. By building friendships in this area of life you not only earn more money, but you can help your community of sellers by sharing what you know and you all grow together. This community can be virtual or in person. The point is to get out there and make genuine friendships, give, and receive. Support other sellers by buying stuff from them that you like, and they will do the same. Shout out to SF Etsy (Etsy Team), The Black Owned Etsy Shops, and my local community for having my back!

Vendor at Unique Markets via Forbes


5. Do events

Before Covid and after events in person will always be a great way to market your work, meet new people, to product test, and to drive future traffic to your shop. Events are not just for selling your stuff that day, sometimes retailers or shoppers will take note of your stuff and hit you up at a later date. If your immediate family already has everything you make its good to go to the other side of town and show em what you got. If you can talk about and share your products with people who stop by your table/booth you’ll be able to see real quick what people gravitate to and what they don’t. Test! If folks buy from you once make sure to leave them with a way to follow you, see more, or to share what they got with their friends. Business or postcards are great for this and you can also ask them to sign up for an email newsletter….

Tony Leung/ In the mood for love

6. Email newsletter 

I started doing email newsletters seriously over 3 years ago and it has done wonders for my regular sales and for connecting to my folks! Why? I can reach people at their personal emails and the majority of them actually see it and open my message. With social media it can be difficult to reach people because of algorithms, or the latest features a platform is highlighting. I started with one email a month, thats it. I do not spam people because that gets annoying. I make the newsletter short, to the point, and balanced with image, text, and sometimes video. If you have one consider making a website of your work with a pop up and having an actual paper form that people can fill out at events to get new sign ups. I use Mail Chimp but there are many such as Mad Mini, Constant Contact, Substack, etc.



via GIPHY (Marshawn Lynch)

7. Press 

Both paid and earned press is key. You sell at events, you post on social media, you email everyone. You tell all your family and friends. Folks support and then the sales slow down or stop. Don’t quit. It just means folks have bought all you have or they’re financially tapped out. You gotta reach new folks. How do you do that? Get eyes on your products who don’t know you at all. Maybe they support Black owned businesses, maybe they’re Queer friendly, maybe they’re a teacher, entertainer. Whatever it is, they’re looking for folks like you. Which blogs do they follow? What podcast do they listen to? Do they read newspapers? Make a note of these places (especially the ones you know your audience would love) and reach out. Sometimes you will have to pay, but I’ve heard its best to reach folks who write about work like yours and get it for free. You’re helping journalists and they’re helping you. This takes a lot of time, years even. But the more you prepare your information, links, and photos so it is easy to share with journalists the easier it will be to cover you and your work. You can see some press I’ve gotten for books or merch here. Shout out Papalodown who helped me tremendously with this.

Aaliyah / Romeo must die


8. Trial & Error

Some shit will pop and some will not get any traction at all. That is just how it is. Sometimes it takes awhile for things to gain traction too. There have been times where I made something and got it reproduced. It never really sold, and I was left with tons of products. A few times I just followed my gut and made something that sold really well! This to me means making what you want and thinking of what would best serve your audience and or supporters. There have been times where customers have told me what they liked, didn’t like, or what they wish I would make. If it made sense, I’d try it out. Sometimes they were right, sometimes not. Try new things related to your core passion. And take your time, because it takes time.

via GIPHY (Maitreyi/ Never have I ever)


9. Extras

Here are a few extra things I would highly suggest. 
-Get good photos of your merch. Either your study YouTube tutorials and figure it out or you hire someone like Sunset Shutterbug. A product photographer can help make your work shine! 
Brand your stuff and your social media. Meaning, use the same font, colors Key Words, logo, bio, typography, etc. That way when they look at your card, site, merch, social media it is all consistent and says something about you. I should note that a logo and an illustration are NOT the same thing. If they seem too similar or you don’t understand the difference, hire a graphic designer! 
-Search your app or selling service for help. Many of these platforms will have helpful articles, blogs, or videos to guide you. Take advantage!

Me and my youngest

Peace fam, my name is Robert Liu-Trujillo. I’m an artist from the Bay Area and I work in several fields (Kids books, Murals, Merchandise, Licensing, Illustration, Creative writing, etc). If you’re new to my blog, welcome. I share my personal and professional work here. Freelance chronicles is a series of blog posts about what has helped me succeed and the many experiences I’ve had along the way. I’ve been working as a freelance artist since 2006 officially. I have not worked a “day job” since 2014.  If you found this helpful you can support me by copping something from my shop or subscribing to my email newsletter! Feel free to share.

Previous Posts: 

Improve your merch table LINK

Business podcasts LINK

LAST NOTE: I started my Etsy shop in 2009/ 2010. I didn’t really start making full use of it until the past 5 years (I’m writing this in 2021). It takes time, be patient with yourself. Wherever you are in the process be open to growing.

Freelance Chronicles 6 – Biz Podcasts

This is a short one. Here is one way I do research on improving the business side of my art making. I read books, articles, talk to people, network, all that. But when I’m not doing those, I’m often listening to podcasts about business or entrepreneurs. Here are a few I recommend if you make products for people to purchase. That product could be hiring you personally or purchasing a digital/physical item from you.


Why? Making art is only half the hustle, unfortunately we not only have to sell it, but we have to find out how to authentically reach our audience. Enjoy!

Dirty Old Ladies is run by three women in comics and it talks about tabling at events, conferences, distribution, and other insider news to the business of making comics. I started because of C Spike Trotman who is a Black woman who runs the largest indy comics publisher in Chicago. Listen

Ok, this brother Jay Jones gives some interviews, advice, and resources that are very interesting. Listen.

This podcast is run by Sonja Rasula who started the Unique Markets. This is super helpful because each episode is with a small or medium sized business owner and it involves Sonja giving advice about a specific tactic. Listen!

Etsy Conversations w/ Ijemoa Eleazu is a great business podcast whether you sell on Etsy or not. She interviews a wide range of guests about running a shop-physical and digitial. Listen to the many episodes HERE
Check out of the many episodes with Jeff Staples, this is show where Jeff interviews business owners and individual entrepreneurs about their biz journey. LINK
I love this show because the host Katie Hunt talks with small business owners about book keeping, marketing, social media, selling products, and more. She also runs bootcamps and communities online where folks can learn and share resources. Listen.
There are tons more, but check out these. I actually take notes on these. Sometimes I listen to episodes multiple times or follow up on resources I heard about through them. Good luck!

READ THE PREVIOUS POST:  How to work with me!

Here are some other honorable mentions worth listening to:

Podcast – Business of Hype w/ Patta

Yo, if you are a small business owner and creative this podcast is really worth listening to. Doesn’t matter if you’re knee deep in the game or a newbie, there is game to learned here. So many of these i’ve listened to. Patta, Melody Ehsani, The owners of ALife, Roy Choi, Asa Akira, James Jean, Mister Cartoon, and so many more.

Freelance Chronicles 3 – Tech I Use

(Photo: Me by Joy Liu-Trujillo)



When I first started out as an illustrator I was using tech but didn’t quite understand how I was using it. Even a brush that you buy in a store was high technology at one point. Now, I use tech everyday as an illustrator to make my business run efficiently. Here are some of the things I use. Some are free, some cost, but all are worth it in my opinion. These are mostly about the business side of things. If you’re an artist, what do you use to make your business run? Leave a comment and share if this helped you out in any way.


(Scene from Dead Presidents)



Getting paid:




Cash board: 
I just started using this company’s invoicing service and I have my wife to thank for the referral. It is great! I was using Microsoft Word for the past 6-7 years and I love the features on Cash board. For those unaware, when you are selling a product like a book (large quantity) or your services as an artist you need to put it in writing. That writing is an invoice! The invoice states what you’re doing, for whom, when it will begin and end, how much you will be paid, and when they need to pay you. You also want to put down your policy on revisions, rush fees, delivery of artwork, etc. This app is helpful because it allows me to do all of that and to keep track of who I’ve invoiced, if they’ve opened it, and it send them a reminder to pay me weekly until they pay. You can also keep a running list of clients to plug in when making a new invoice and you can duplicate previous invoices for a similar job or client. You can also plug in a discount, send people an estimate. its awesome.

Credit Union:
I use a credit union for my personal account because I’m tired of the huge banks using their money to poison folks. I still have some other accounts with the blood suckers, but the majority of my everyday business is run through a credit union. The feature that I love most about many credit unions (and banks) is that I can take a picture of a check from a client and deposit it without having to go to the bank!

Square:
Square is a great way to get paid and I carry a square reader with me everywhere I go. People always say at festivals, book events, or on the street that they would love to buy a piece of art or a book but don’t have cash. And after missing enough opportunities I got one (reader is free). Now, every time I see someone I can charge them at a restaurant, a game, a flea market, festival, wherever. Square takes a small cut, but the convenience and product interface is very easy to use.





(Steven Yeun)



Get the word out:
Ok, so most of you already are using social media. These are some of the ones I use.

Twitter: 
Twitter is like the pulse of the people, cultivating a community, making lists, and keeping up with the news, creatives, and thinkers. You can take a poll of a question or art piece, you can make a list of your favorite illustrators, perspective clients, donut shops, etc.

Facebook + Messenger:
I know some people hate Facebook and left years ago, and I know many use it everyday. For me, it is a tool to make small groups of people with a specific interest like animation, children’s books, or DJing. The messenger app is what allows you to send messages to people on Facebook or chat without scrolling and getting lost.

Instagram:
IG is a ix of gallery and personal life for me. I use it to post some photos of my family and myself, but mostly I want to show my artwork there and what I’m working on. I now use the business function too which allows people t email me directly. If you’re a visual artist, comedian, filmmaker, photographer, dancer, it is very helpful to just post examples of what you’re best at. Some folks use it as a running blog of inspiration, meme’s, or brands as well.

Linked In:
LinkedIn is helpful when I want to find out who someone is professionally, where they are based, and what if any experience they have. Say I want to know who an art director or agent is, I look them up here. Never have really gotten work from here, but it’s nice to have an online resume and to be able to see others.

Tumblr:
Tumblr is a great place to keep your work and your inspiration. If you are one of those artists who don’t have a website, you can make one there for free, it just takes a bit of research for the correct layout. You can post and reblog your favorite tidbits thereby filling your creative bank account.

Skype:
When I want to talk to a client in another city, state, or country this is the way to go. You can also talk  and chat with multiple people at once with Skype. Invaluable communication tool.

Keeping track of things:

Gmail + Google docs+ Calendar:
I use gmail. I like gmail, been a user since 2008 i believe. I had hotmail, yahoo, etc but gmail offered the cool features, chat with friends, and sleek design. I have my website email run through my gmail, as well as personal emails. But the best feature for me is Google Docs! So you could make a piece of art, an invoice, estimate, spreadsheet, write down book/project ideas, keep important personal documents in an online cloud that only you and who you invite can access. This takes away the file cabinet in a way, because you can create a document or scan one and never have to worry about where it is. I also use the google spread sheets to keep track of all the books i sell, all the money i spend throughout the year, and all the money I make. Also, the calendar is super helpful because you can keep track of assignments, meetings, or events on your computer and your phone.

Pinterest:
This is where I keep track of things that I like. I use this site to make boards of images. Before, i used to keep folders of images on my computer, but that takes up space. With Pinterest I can make a board for a specific client and keep all reference images for drawing there. I use it to make boards of inspiring stuff and to showcase my work a little bit.

Bit.ly:
I use bit.ly because it sucks having to type out every website or link for my work. And because I upload hundreds of things a year I need to shorten the links so I can post them on places like twitter where the amount you type is limited, and i can keep track of how many clicks the link gets and who clicks it, from where, which country, etc. These analytics help when marketing your work.

Hootsuite:
This helps me blast new pieces of art or important events to several social media at once.



(Photo: Flea market)



Selling work:

Etsy:
Great place to sell artwork for a tiny fee. I sell prints, books, stickers, paintings, and more through Etsy and it helps with shipping, keeping track of who buys what, and has mechanisms for messaging,  buy supplies, sub-contract, and is like running a retail store. There are others like Shopify, Square (which i also use), etc.

Youtube:
I use Youtube to debut my book “Furqan’s First Flat Top”. I’m not a youtuber but I am aware of the huge power Youtube has in showcasing products, advice, tutorials, music, animation, film, tv, and so much more. You can find just about anything on there.

Blogger:
Blogger I’ve used since 2007. I did not know what it was for when I started, but I quickly fell in love with the format. Much like myspace, the blogger site allows you to customize how your blog looks in so many ways. And I like it as a running showcase of personal and client work, inspiration, and more. In the past I’ve had links to favorite artists, or inspiring blogs. Now I just use it to showcase my work and to write about things that interest me or help others. One of the greatest things about Blogger is that you can keep track of the statistics of your posts, that way you know what people are responding to, and where they’re finding it. This has been an invaluable tool and I have used it over the past 10 years to grow artistically and business wise.







( Photo: Me by Halline Overby)



Creating work:

Adobe Photoshop/Illustrator
I use Photoshop and illustrator to draw with. The majority of my illustration is done traditionally, but a huge step for my process is scanning art and cleaning it up. By cleaning I mean brightening art, or adjusting contrast. I also mean taking out dust speckles, or changing things. I use photoshop to draw with as well because it gets great colors, you can adjust the colors, and it saves steps for me to scan.

Ipad + Astro Pad:
So my wife got together with my family and bought me and Ipad pro and pencil, and now I use the “Astro Pad” app to draw directly onto the pad and photoshop the way you would on a Wacom tablet. Its great and saves me a lot of time when drawing thumbnails or comps for clients. I don’t have to scan anything and I have gotten some great brushes for painting that I plan to practice more and more in.

Soundcloud, Spotify, Stitcher:
I like tolisten to new music and podcasts while i work. Soundcloud is for new music, Spotify for classics, and Stitcher or the podcast app on my iphone is for listening to podcasts on business, marketing, manufacturing, culture, illustration, etc.

Closing:
Other than that, the tools I use are an IPhone, Macbook (doesn’t matter which computer or phone you use though imo) pencils, paint brushes, colored pencils, erasers, and paper. So i started as a freelance illustrator over a decade ago. I didn’t know #$%^ back then and still feel like I’m just beginning in some ways. I’ve worked for newspapers, publishers, magazines, non profit organizations, small businesses, individuals, corporations, and some odd clients. But this is me just sharing some of what little I know. Please feel free to share it with students, folks making a career change, or people looking to run their business more smoothly. You can find me at Robdontstop.com or on Instagram and twitter.
-Robert Liu-Trujillo

Did you see my previous post about how I started in children’s books? Click HERE to see it.